Veterinary Jobs in Alton, IL

Practice:
From wellness exams and parasite prevention to surgery and diagnostics, Formea Animal Hospital is there for pets throughout every stage of their life. We proudly care for the dog and cat companions of Alton and the surrounding communities.

Position Purpose:
Don’t you want to love coming to work every day? Then we are excited to invite you to join Formea Animal Hospital!

We are a 2-doctor practice who utilize seasoned technicians to provide an excellent experience to our patients and clients. And regardless of whether you’re an experienced veterinarian or getting ready to graduate soon, we are eager to welcome a new doctor to our clinical team! Our efficient support staff allows our doctors to focus on patient care and client service; exactly the type of medicine you wanted to practice when you got out of school! We pride ourselves on our collaborative and easy-going culture that allows our team to focus on preserving work-life balance.

Located in historic downtown Alton, IL, we’re just a short distance from the Clark Bridge over the Mississippi River. Whether you want to live in IL or MO, we know the importance of work-life balance, so you’ll be able to enjoy the benefits of both an urban vibe in St Louis or a hometown feel in Alton (whichever you prefer!)

We welcome doctors of all levels of experience, ideally with an interest in client education and surgery/dentistry. We’re happy to mentor young doctors just starting your careers!

Essential Responsibilities:

• Examine and treat companion animals to detect and determine the nature of disease or injuries.
• Operate diagnostic equipment and collect diagnostic samples as well as interpret results.
• Advise pet owners on preventative care and treatment options.
• Perform surgery/dentistry and prescribe medication as needed.
• Provide counsel around pet end of life care.
• Maintain patients’ medical records.
• Ensures compliance with veterinary ethics and relevant statues, policies, and procedures.

Requirements/Qualifications:

• DVM/VMD degree from an accredited AVMA institution.
• Appropriate state licensure.
• Eligibility to obtain DEA/BNDD.
• Excellent verbal and written communication skills.
• Demonstrates professional and courteous presentation consistently with staff and clients.
• Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance.

Benefits Offered:

• Competitive Compensation – All salary ranges are negotiable based on experience
• Unlimited personal time off (PTO)
• Bonus incentives
• Health insurance; dental insurance; vision insurance
• Retirement benefits (401(k), Roth(k) with match)
• CE and licensure reimbursement
• Flexible work schedules
• Managing career path development
• Employee Assistance Program
• DVM Referral Program
• Mental Health Resources
• Relocation assistance available

Pay Range: $ USD $100,000.00 – USD $140,000.00 /Yr.

Practice:
From wellness exams and parasite prevention to surgery and diagnostics, Formea Animal Hospital is there for pets throughout every stage of their life. We proudly care for the dog and cat companions of Alton, IL and the surrounding communities.

Position Purpose:
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.

Competencies:

• Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
  
• Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
  
• Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
  
• Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
  
• Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
  
• Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities:

• Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
• Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
• Processes cash, checks, charge card payments and credit account payments.
• Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
• Assists in the updating of client/patient files, as needed.
• Prepares and sends client correspondence.
• Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
• Performs a backup of the computer system on a regular basis, as directed.
• Performs and oversees the performance of posting daily business.
• Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
• Answers incoming telephone calls applying proper telephone etiquette.
• Presents clients with medications, instructions, new client kits and any other take home items.
• Handles emergency situations with great care, patience, and following established clinic policies and procedures.
• Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.

Requirements/Qualifications:

• Ability to work on weekends as required
• High school diploma or equivalent
• Previous veterinary experience preferred
• Client satisfaction references preferred
• Practices OSHA safety techniques including proper PPE

Benefits Offered:

• Paid time off
• Health insurance; dental insurance; vision insurance
• Retirement benefits or accounts
• Bonus incentive
• Flexible work schedules
• Career and professional development
• Employee Assistance Program
• Employee Referral Program

Benefits offered may vary depending on full or part time employment status according to company policy.

Pay Range: USD $16.00 – USD $18.00 /Hr.

Practice:
From wellness exams and parasite prevention to surgery and diagnostics, Formea Animal Hospital is there for pets throughout every stage of their life. We proudly care for the dog and cat companions of Alton, IL and the surrounding communities.

Come extern with us!

Heartland Veterinary Partners’ Vet Tech Externship Program works to provide paid externship support for veterinary technician students.

Externship length & requirements are dependent upon your university.

Eligibility
Must be currently enrolled in an accredited Veterinary Technician School